1. Introduction
Welcome to MIOT's Privacy Policy. This policy explains how we collect, use, store, and protect your personal information and IoT device data when you use our platform. We are committed to ensuring the privacy and security of your information.
2. Information We Collect
2.1 Personal Information
- Account Information: Name, email address, username, password
- Profile Information: Optional profile details and preferences
- Contact Information: Communication preferences and contact details
- Payment Information: Billing details for paid services (processed securely)
2.2 IoT Device Data
- Device Information: Device ID, type, name, location, status
- Sensor Data: Temperature, humidity, and other sensor readings
- Device Commands: Commands sent to and received from devices
- Connection Logs: MQTT connection data, API access logs
- Device Metadata: Firmware version, configuration settings
2.3 Usage Information
- Access Logs: Login times, IP addresses, browser information
- Platform Usage: Features used, pages viewed, time spent
- API Usage: API calls, endpoints accessed, request patterns
- WebSocket Connections: Real-time connection data
2.4 Technical Information
- Device Information: Browser type, operating system, device type
- Network Information: IP address, connection type
- Cookies: Session cookies, preference cookies
3. How We Use Your Information
3.1 Service Delivery
- Process and store sensor data from your IoT devices
- Enable real-time device monitoring and control
- Generate alerts and notifications based on device status
- Provide dashboard analytics and data visualization
- Facilitate MQTT and API communication
3.2 Platform Improvement
- Analyze usage patterns to improve features
- Troubleshoot technical issues and bugs
- Optimize platform performance and reliability
- Develop new features and services
3.3 Communication
- Send service-related notifications and alerts
- Provide customer support and respond to inquiries
- Send platform updates and feature announcements
- Share security alerts and important notices
3.4 Security and Compliance
- Protect against unauthorized access and fraud
- Comply with legal obligations and regulations
- Enforce our Terms and Conditions
- Maintain audit logs for security purposes
4. Data Storage and Security
4.1 Storage Location
- Data is stored on secure servers in [Your Server Location]
- Database backups are performed regularly
- Sensor data is retained according to your subscription plan
4.2 Security Measures
- Encryption: Data encrypted in transit (SSL/TLS) and at rest
- Authentication: API key authentication and token-based access
- Access Control: Role-based permissions and user isolation
- Monitoring: Continuous security monitoring and logging
- Regular Audits: Security assessments and vulnerability testing
4.3 Data Retention
- Account data retained while account is active
- Sensor data retained per your selected retention period
- Logs retained for security and compliance purposes (90 days)
- Deleted data permanently removed within 30 days
5. Data Sharing and Disclosure
5.1 We DO NOT sell your data
MIOT does not sell, rent, or trade your personal information or IoT device data to third parties for marketing purposes.
5.2 When We Share Data
- Service Providers: Trusted vendors who help operate our platform (hosting, analytics)
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In case of merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize data sharing
5.3 Third-Party Integrations
- Integration with mbridge gateway for device communication
- Third-party services you choose to connect
- Each integration has its own privacy policy
6. Your Privacy Rights
6.1 Access and Control
- Access: View all your personal data and device information
- Update: Modify your account information and preferences
- Export: Download your data in portable formats
- Delete: Request deletion of your account and data
6.2 Communication Preferences
- Opt-out of marketing communications
- Customize alert and notification settings
- Manage email preferences
6.3 Data Portability
- Export sensor data in JSON or CSV format
- Transfer data to other IoT platforms
- Receive a complete copy of your information
7. Cookies and Tracking
7.1 Types of Cookies We Use
- Essential Cookies: Required for platform functionality (authentication, sessions)
- Preference Cookies: Remember your settings and choices
- Analytics Cookies: Help us understand platform usage
7.2 Cookie Management
You can control cookies through your browser settings. Note that disabling essential cookies may affect platform functionality.
8. Children's Privacy
MIOT is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers.
10. GDPR Compliance (EU Users)
For users in the European Union, we comply with GDPR requirements:
- Lawful basis for processing your data
- Right to access, rectification, and erasure
- Right to data portability
- Right to object to processing
- Right to lodge a complaint with supervisory authority
11. California Privacy Rights (CCPA)
California residents have additional rights under CCPA:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of sale (we don't sell data)
- Right to non-discrimination for exercising privacy rights
12. Data Breach Notification
In the event of a data breach that may affect your information:
- We will notify affected users within 72 hours
- Notification will include nature of breach and steps taken
- We will report to relevant authorities as required
- Recommendations for protecting your account will be provided
13. Changes to Privacy Policy
- We may update this policy periodically
- Significant changes will be communicated via email
- Continued use constitutes acceptance of changes
- Previous versions available upon request
14. Contact Information
For privacy-related questions or requests, contact us:
- Data Protection Officer: elgreshard@gmail.com
15. Additional Resources
For more information about how we operate:
